FAQs

FAQs

-Are your Aprons color/bleach proof? Our Aprons are 100% cotton. We use a very durable denim. If color and bleach are wiped off in a timely manner, discoloration will be minimal, if at all. Although, we find that a little wear on them enhances the look and individuality of each piece.

-Why always sold out? The Aprons are hand made in Los Angeles in small batches to insure the highest quality.Because of this and high demand, our aprons tend to sell out quickly Each batch we produce takes about 3 months to make. As we try to do our best to always have stock on hand, we do tend to sell out faster than we can produce. Thank you for your patience. You can set up alerts to be notified when we have restocked. 

-Why does the apron I bought look different than the picture? Due to the organic, hand made nature of our aprons, slight color and distress differences is to be expected. Each apron is truly unique 

-Why didn't I get my apron in the branded shipping box I see on Instagram? We try our best to insure that every order comes in our branded shipping box. However, due to COVID, our box manufacturer is experiencing major delays. So instead of delaying your apron order, you may receive yours in a simple polly bag

-Do you offer a discount for bulk orders? Yes we do! The discount is dependent on the amount of Aprons purchased. Here is the discount breakdown and discount codes to enter at checkout:

4 to 9 Aprons- 10% off entire order. Use discount code BULK4TO9

10 to 14 Aprons- 15% off entire order. Use discount code BULK10TO14

15 or more Apron- 20% off entire order. Use discount code 15ORMORE

Do you accept Returns or Exchanges: Yes we do. We hope that you love your new purchase but we know that not every purchase will fit & returns or exchanges are sometimes needed. Returns/Exchanges are not accepted on sale items

All returns must be received within 14 days of the confirmed delivery date. (Discount/Sale items not eligible for returns or exchanges)

Please email us at admin@shopsalonculture.com.com before sending back a return letting us know if you would like to return or exchange. 

IMPORTANT! All items must be returned to us in their original, unworn, unwashed, undamaged, like new condition. Animal hair, smoke smell, deodorant or makeup stains on any returned items will be automatically refused.

Return shipping costs are the responsibility of the customer and all shipping charges are non-refundable by us.

If you would like to exchange your item for a different size, you will need to send your original item back to our Returns Department. Once we have received your return you will then be issued store credit for the returned item in which you may use to purchase a new size. 

 

For any further questions, email us at admin@shopsalonculture.com